Welcome to our tropical paradise of questions! Below you’ll find answers to everything from bikini sizing to tracking your beach-bound package. Can’t find what you’re looking for? Our St Albans team is always ready to help at [email protected].

About Our Products

What makes Sunbeach Style Shop different from other beachwear retailers?
We specialise in Bali-inspired designs that combine fashion with function. Our size-inclusive range includes everything from minimiser bras that provide comfort without compromising style, to convertible cover-ups that transition seamlessly from beach to bar. Each piece is designed for sun-drenched adventures and crafted to make you feel confident.
How do I choose the right size for swimwear and lingerie?
Our balconette bras and Brazilian knickers follow standard UK sizing. For swimwear, we recommend checking our detailed size charts (available on each product page) as fit can vary by style. Pro tip: If between sizes in bikinis, size up for comfort – saltwater memories shouldn’t include pinching!
Do you offer plus-size beachwear options?
Absolutely! Our size-inclusive swimwear ranges up to 3XL in many styles, including full cup bras and beach dresses. Look for the “extended sizing” filter when browsing.

Ordering & Payments

What payment methods do you accept?
We accept:
• Visa
• MasterCard
• JCB
• PayPal
All transactions are securely processed – your financial details are safer than sunscreen in a beach bag!
Can I modify or cancel my order after placing it?
We pack orders with tropical efficiency (usually within 1-2 days), so changes may not always be possible. Email [email protected] immediately with your order number and we’ll try to catch it before it leaves our St Albans studio.

Shipping & Delivery

What are my delivery options?
Choose between:

Express Beach Delivery (£12.95): 10-15 business days via DHL/FedEx – perfect when you need those plunge bras or beach accessories with urgency.

Island Time Delivery (Free on orders over £50): 15-25 business days via EMS – like waiting for the perfect sunset, this economical option is ideal for advance planning.
Do you ship worldwide?
We ship our beachwear and loungewear globally, except to some remote islands (we’re working on carrier pigeon solutions for those!). Note: Asian deliveries may take 3-5 extra days due to customs. For fastest delivery in Europe, order by the 10th of the month to beat the beach season rush.
How can I track my order?
Once dispatched, you’ll receive tracking details via email – consider it your digital beach towel reservation! Track your Bali-inspired bikinis from our St Albans studio right to your doorstep.

Returns & Exchanges

What’s your return policy?
If your beachwear doesn’t fit like it danced off the runway, you have 15 days after delivery to initiate a return. Items must be unworn with tags attached – because while we love saltwater, it should be from your adventures, not our returns process!
How do I exchange an item?
Simply start a return and place a new order for the correct size or style. This ensures you get your replacement as quickly as possible – no one should miss beach season because of sizing hiccups!
Who covers return shipping costs?
Customers are responsible for return shipping unless the item is faulty. We recommend using a tracked service – those beach dresses deserve a safe journey back to us!

Account & Technical

How do I reset my password?
Click “Forgot password” on the login page. You’ll receive instructions faster than you can say “balconette bras“! If issues persist, our tech-savvy team in St Albans can help.
Why can’t I see certain products in my region?
Some items may be restricted based on your location due to shipping regulations. Our full briefs and cover-ups are generally available everywhere, while certain bikini styles might have regional limitations.

Still have questions? Our beachwear specialists in St Albans are ready to help at [email protected]. We typically respond faster than our Island Time Delivery – usually within one business day!